If you have a basic membership, you retain access to your account indefinitely- there is no expiration.
If you upgraded your membership to Essential or any of the Pro Tier packages, your membership will expire exactly 1 year after purchase. If your subscription expires, your account will automatically be downgraded to a Basic membership.
Please connect with [email protected] if you do not remember when you purchased your membership. The chat assistant will not be able to answer on which day your membership was purchased.