RapidRatings gives you two ways to bring your own suppliers into ratings on the FHR Exchange. FastTrack is available to every member and is member-driven: you invite suppliers directly and accept the resulting shares yourself. Outreach is exclusive to Pro+ and is managed end-to-end by our Member Services team.
Both paths result in a Financial Health Rating (FHR) shared to your account. The right choice depends on how many suppliers you want to rate, whether you want to run the outreach yourself or have RapidRatings run it, and which package you're on.
FastTrack: available on every package
FastTrack is the member-driven path. You invite a supplier using your unique FastTrack link, the supplier registers on the FHR Exchange and submits their own financials, RapidRatings generates their FHR, and the rating is shared back to you for acceptance.
How to send a FastTrack invitation
You start FastTrack from the Available Shares tab in Supplier Management (My Suppliers). Click Download Template to open the invitation modal. From the modal, you have two options:
Download a ready-to-send email template that includes your unique FastTrack invitation link.
Copy your unique FastTrack invitation link directly to paste into your own email or message.
Send the template or link to your supplier through your normal channels. There is no automated send from RapidRatings: invitation delivery is member-driven.
You do not need to have uploaded your own financials to use FastTrack. Any member on any package can send FastTrack invitations from day one. Sending invitations is always unlimited and never consumes an allotment or a credit. The allotment is only consumed when you accept a share that a supplier has sent back to you.
What happens after the supplier registers
Your unique FastTrack link ties the supplier back to your account when they register. Once the supplier completes registration and submits their financials, RapidRatings generates their FHR. When their rating is ready and shared back to you, you receive an email notification prompting you to accept the share.
You review and accept the share from the Available Shares tab. Once accepted, the supplier appears in your All Suppliers list with their FHR accessible.
Free FastTrack allotment by package
Every package includes a set number of free FastTrack share acceptances.
Package | Free allotment | Renewal | What happens when it's used |
Basic | 10 | Lifetime (never renews) | Acceptance is locked; upgrade required to accept more |
Essential | 15 | Annual | Acceptance is locked; upgrade required to accept more |
Pro 50 / 150 / 250 | 20 (shared across all three) | Annual | Acceptance continues at 7.5 credits per share |
Pro+ | 30 | Annual | Acceptance continues at 7.5 credits per share |
Free allotment is always consumed before credits on Pro and Pro+.
What "hard-locked" looks like on Basic and Essential
When a Basic or Essential member's free allotment is exhausted, the Available Shares tab shows a locked state. Pending share requests remain visible, but the accept action is disabled and an upgrade banner is displayed with a direct link to the upgrade flow. There is no credit fallback on Basic or Essential: the only way to accept another FastTrack share is to upgrade the package. Upgrading immediately unlocks acceptance, and your new allotment is calculated per the upgrade rules below.
How credit-based overflow works on Pro and Pro+
Pro and Pro+ members are never hard-locked on FastTrack. Once the free allotment is exhausted, the Accept Share confirmation modal switches to a credits state: it shows your credits available, the 7.5-credit cost for the current acceptance, and confirms the deduction before you commit. If you have sufficient credits, confirming deducts 7.5 credits and completes the acceptance.
If you have insufficient credits, the modal displays a credit-limit warning. Pro members see two options: Buy Credits or Upgrade Subscription. Pro+ members see one option: Buy Credits only, since Pro+ is the highest package and there is no upgrade path. The acceptance cannot proceed until credits are available.
What happens to your allotment when you upgrade or downgrade
Upgrading resets or increases your FastTrack allotment based on the packages involved. Basic to any paid package resets the allotment to the new package's full amount. Unused Basic allotment does not carry over. Previously accepted FHRs remain accessible.
Paid to higher paid package: you pay the price difference between packages, and your allotment becomes remaining plus the difference between the two package totals. For example, an Essential member with 5 of 15 remaining who upgrades to Pro 50 lands with 15 of 20 remaining.
Within Pro (50 to 150 to 250): all three bundles share one 20-share allotment. Moving between bundles does not reset or restore the allotment. A Pro member who has used all 20 gains no new free acceptances by moving from Pro 50 to Pro 250. Only upgrading to Pro+ adds free shares (remaining plus 10).
Downgrades take effect at the end of your current subscription term, not mid-subscription. You keep access to all previously accepted FHRs and start the new period with the lower package's full annual allotment. A downgrade to Basic uses a lifetime calculation: your remaining Basic allotment equals 10 minus your lifetime accepted shares, floored at 0. A member with 3 lifetime accepts returns to Basic with 7 free acceptances; a member with 10 or more returns with 0 (locked, upgrade banner shown).
Where you can see your FastTrack quota
Your current allotment usage is displayed in several places across the FHR Exchange:
The FastTrack Quota Usage Summary widget on your homepage shows total, spent, and available acceptances with a usage bar.
The Supplier Risk Hub card on your homepage shows your remaining free allotment.
The Available Shares tab header shows your remaining allotment and credit balance side by side.
The Supplier Management page carries a persistent FastTrack quota figure across all tabs, and the credits-available dropdown shows both balances together.
The Accept Share confirmation modal shows quota usage, and switches to a credits-required view once your allotment is exhausted (Pro and Pro+ only).
The Packages & Subscriptions page shows each package's free FastTrack allotment on both the package cards and the feature comparison table.
Outreach: exclusive to Pro+
Outreach is our managed rating program. Instead of sending invitations yourself, RapidRatings' Member Services team handles the outreach to your suppliers on your behalf: identifying contacts, walking suppliers through registration and submission, following up with non-responsive suppliers, and delivering the resulting FHRs into your Outreach tab.
Outreach is available on Pro+ only and is designed for members who want to rate a full supplier portfolio rather than send invitations one at a time.
How to start an Outreach campaign
You start Outreach from the Outreach tab in Supplier Management. Click Initiate Outreach to open a modal that walks you through three steps: download the supplier list template (CSV), fill it in with your supplier details and contacts, and email the completed file to [email protected]. Our team then takes over.
How Outreach costs work
Credits are deducted when each outreach record is created by our team, not when you submit the file. New outreach records cost 15 credits each. Outreach also supports refreshes on existing ratings and share requests, with refund logic when an outreach converts between types or closes as an exception. Full credit logic is documented in Member Credit Cost Matrix.
How to decide between FastTrack and Outreach
Use FastTrack when:
You want to rate a small to moderate number of suppliers
You're happy sending the invitation emails yourself
You want to preserve credits for other actions (RiskPulse, Public Company FHRs, refreshes)
Use Outreach (Pro+ only) when:
You have a larger supplier portfolio you want rated
You want RapidRatings to manage the outreach process end-to-end
You need follow-up and escalation handled for you
Many Pro+ members use both: FastTrack for suppliers they can invite directly with an existing relationship, and Outreach for broader portfolio coverage.
How to upgrade
To upgrade your package, go to Packages & Subscriptions in your account. Essential and Pro 50 are self-serve card purchases; Pro 150, Pro 250, and Pro+ are purchased by bank transfer through a Contact Sales flow on the same page. Once your upgrade is complete, your new FastTrack allotment and (if applicable) Outreach access are available immediately.