RapidRatings

Step-by-step instructions for adding a user to your company's FHR Exchange account, choosing their role, and removing an existing user, plus how many users your membership tier allows

How to Add a User to Your FHR Exchange Account

Step-by-step instructions for resetting a forgotten FHR Exchange password from the login page, setting a new password that meets the requirements, and what to do if the reset email doesn't…

How to Reset Your Password

Explains why your FHR Exchange session expires after a period of inactivity (your work is not lost) and why your account locks after several failed login attempts, plus how to…

Session Timeout & Account Lockout

What to do if your FHR Exchange invitation email hasn't arrived, the link has expired, or registration isn't completing. Covers invitations issued by RapidRatings and by Admins at your company

Invitation Link Not Working

Eamonn Mannion

Add users, reset your password, and resolve access issues

Managing Your Account

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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