Payment options on the FHR Exchange depend on the membership tier you are purchasing. Essential and Pro 50 are purchased by credit or debit card through a self-serve checkout. Pro 150, Pro 250, and Pro + are purchased by invoice through a Contact Sales flow. This article explains both paths and how to manage your payment method after purchase.
Paying by card for Essential and Pro 50
Essential and Pro 50 are purchased by credit or debit card through a Stripe embedded checkout that runs inside the FHR Exchange — you never leave a RapidRatings-controlled page to pay.
On the checkout screen you enter your card number, expiry date, CVC, and billing address. Pricing displays in your account currency, either US dollars or euros, and the transaction settles in that currency. If you have a discount code, enter it in the discount code field; a valid code recalculates the total in real time, and an invalid or expired code shows an inline error without changing the total. If your card is declined, an inline error appears on the card field and you cannot proceed until you enter a valid card.
When you submit payment, you are taken to a loading page while Stripe processes the transaction. On success, you are redirected to the Member Homepage and a confirmation modal displays the tier you purchased along with its key features. Your new entitlements and credits are active immediately — no refresh or wait is required.
On failure, an error message appears and you can retry. Your previously entered details are preserved where possible.
Paying by invoice for Pro 150, Pro 250, and Pro +
Pro 150, Pro 250, and Pro + are not purchased by card. These tiers are purchased by invoice through a Contact Sales flow.
On the Packages & Subscriptions page, the Pro 150, Pro 250, and Pro + cards show a Contact Sales button in place of a purchase button. Clicking Contact Sales does two things at once: it creates a conversation with our Sales team pre-populated with your account and package details, and it sends you an automated email confirming that we have received your request.
Sales will reach out to confirm the package you want to purchase. Once confirmed, our Accounting team creates a Stripe invoice and emails it to you with payment instructions.
After you pay the invoice, your portal displays a "Payment in progress" message on the Packages & Subscriptions page while the payment settles. Bank transfer settlement can take one to five business days. When the payment clears, your account is automatically upgraded to the tier you purchased — entitlements are provisioned and your credit balance is applied without any further action from you.
Managing your payment method and viewing past invoices
Members who purchased Essential or Pro 50 by card after July 1, 2026 can manage billing through a Stripe-hosted Billing Information page branded for RapidRatings. To reach it, click the account menu in the top-right corner of the portal and select Billing Information. You are taken to the billing page already authenticated and scoped to your own account.
On the Billing Information page you can view your active tier, annual price, billing currency, and next billing date, and you can cancel your subscription from the Current Subscription section. You can view and update the card on file in the Payment Method section; invalid cards are rejected with an inline error. You can update your billing email and details, and you can view your invoice history with paid status and amounts.
Members on Pro 150, Pro 250, and Pro + are invoiced directly by our Accounting team and do not manage card details on the Billing Information page. The Payment Method section does not appear for these tiers.